Contact Our Team
Need help? Our support team is ready to assist with account-related issues, payment queries, technical concerns or general feedback. We can guide you through verification, withdrawals, security questions and play rules. Contact us for prompt, practical help. Our advisers handle account enquiries and will liaise with our payments and compliance organisation in your favour. Live callbacks can be arranged on request. For quick responses use email or the phone number below.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (email - account and technical support; typical reply within 24 hours) |
| General Enquiries | [email protected] (billing, verification and general enquiries; business hours reply) |
| Affiliate Enquiries | [email protected] (partner programme and payments; response within 48 hours) |
| Phone | +44 20 7946 2153 (Mon–Fri, 09:00–18:00; calls handled by support centre) |
| Working Hours | Mon–Fri, 09:00–18:00; limited weekend email support |
Email Assistance
Email is our preferred contact method for detailed requests, account-related matters or when you need to send documents. Please email [email protected] with a clear subject line and include up-to-date contact details, your account ID and any relevant attachments. Providing complete information helps us process your request faster and avoids unnecessary delays.
Contact Form
Name Email Message Send message We aim to reply within 24 hours. Do not send sensitive documents via this form.Response Time
Our support team aims to respond to most enquiries within one business day. Simple questions are usually handled quickly, while issues that need verification, payment checks or technical investigation may take longer depending on their complexity. If your case requires extra time we will keep you updated and provide an estimated resolution timeframe when available.
Feedback
Your feedback matters to us. Please share suggestions, ideas or issues with Lucky Hunter. We read every message and use it to improve the site and experience for all players. If you prefer, you can also send comments about site features or promotions to [email protected]. We review submissions carefully and act on common themes to make LuckyHunter better.